Refund policy

Return & Refund Policy:
We want you to love your purchase from Kait V & Co! If something isn’t quite right, we’re here to help.

Returns:

• Returns must be requested within 14 days of delivery.
• Items must be unworn, unwashed, and in original condition with tags attached.
• Items showing signs of wear, makeup, deodorant, or scent will not be accepted.
• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Non-Returnable Items:

For hygiene and safety reasons, the following items are final sale:

• Sale/clearance items
• Accessories (hats/hair accessories)

Refunds:

• Approved returns will be issued as store credit (preferred for small businesses) or original payment method if you choose.
• Store credit will be emailed within 5–7 business days after the return is received and inspected.
• Shipping fees are non-refundable.

Damaged or Incorrect Items:

• Please email us at kaitvco@yahoo.com within 48 hours of delivery with photos of the issue.
• We’ll gladly replace the item or issue store credit at no additional cost.

How to Start a Return:
Email kaitvco@yahoo.com with:

• Order number
• Item(s) you wish to return
• Reason for return
  Once approved, we’ll send you return instructions.

Friendly Boutique Note:
We are a small business and truly appreciate your support and understanding. Each order is packed with care and prayer 🤍